Faqs

Yes. Batches are submitted for independent analysis by accredited third-party laboratories, principally Janoshik Analytical. Testing commonly uses HPLC, with additional methods where required. Reports are lot-specific, so match the report to the lot number on the product.

Our standard is within 10% either side of the labeled amount. Results outside that range are held and reviewed before release.

No. Lyophilized peptides are reported as an exact purity figure. Blends are assessed by identity and content of each component because a single percentage would describe the mixture rather than each compound.

They measure purity—how much of the material is the compound—and content—how much compound is present compared with the label. A batch must pass both.

It follows the 90–110% acceptance range described by USP chapters <905> and <795>. We voluntarily apply this published pharmaceutical-grade benchmark to research compounds.

Capsules distribute small amounts of active compound through filler, so individual units vary slightly around the average. The whole batch remains subject to the same specification.

Some laboratories report purity in bands. In that format, 98%+ is the highest band and means the sample measured between 98% and 100%.

Mislabeling in the online research-compound market is documented. Publishing unadjusted, batch-specific reports lets researchers verify identity, purity and content themselves.

Synthesis, drying, weighing, blending, filling and instrument accuracy all introduce small real-world variation. Results are published as the laboratory issues them.

Paid USA orders before 12 PM EST on business days ship the same day. Later, weekend and holiday orders ship the next business day. International timelines vary.

A tracking number is emailed after dispatch and may take 24–48 hours to activate. Some mixed orders ship separately with more than one tracking number.

Only while the order is processing. Contact support immediately; the address cannot be changed after dispatch endorsement.

Mastercard and Visa, 4Square rails including Plaid ACH, Zelle, Interac and Coinbase, and cryptocurrency through NowPayments.

Yes, to most countries shown at checkout. Customers must verify the import rules that apply in their jurisdiction.

Mixed SARMs, PCT and peptide orders may arrive as two packages with separate tracking numbers.

Yes, via USPS only.

No. Codes cannot be applied retroactively but can remain valid for a later order.

Contact support for availability or subscribe on the product page for an automatic restock notification.

Promotional codes are published through the newsletter and official social channels.

Unopened, resealable eligible products may be returned within seven business days of confirmed delivery. Return shipping and tracking are the customer's responsibility; a 15% restocking fee applies.

Contact support within seven days with clear photos of the item and the outer packaging showing the tracking number.

Only while processing. Paid cancellations are handled as refunds; dispatched orders cannot be modified.

Eligible refunds return to the original method, less a $25 processing fee, applicable restocking fees and non-refundable shipping or convenience fees.

Contact SwissChems support before opening a payment dispute. Chargebacks are treated as potential fraud events.

Research peptides are supplied as lyophilized powder. Bacteriostatic water is not included.

Use 4°C for active laboratory storage and −20°C for long-term archival storage, sealed and shielded from light.

Up to 24 months from manufacture when correctly sealed and stored.

Up to 24 months sealed at controlled room temperature. Liquid solutions should be stored at 4°C and used within six months of opening.

By stopper color as specified on each product page; support can confirm rare substitutions.

Yes. SwissChems liquid and solution products contain 7% ethanol.

Peptide kits and vials may ship as separate consignments with separate tracking and customs-clearance packaging.

An account is created on the first order with 50 reward points. Future purchase points are managed in the rewards dashboard.

Convert points to coupons in the dashboard. Reward coupons cannot stack with another active discount.

The affiliate programme pays a 20% commission on sales generated through a unique affiliate link.

Yes. Wholesale pricing can offer savings of up to 80% for qualified volume purchasers and distributors.

Support covers analytical and order matters, including certificates, lot identification, specification, testing, shipping and order issues. Products are for research use only.

Compounds are sold for research purposes subject to applicable rules. Customers must confirm the status in their jurisdiction.

Every batch undergoes independent third-party testing before distribution, with COAs available for reference.

Compound name, batch identifier, purity, analytical method and issuing laboratory.

Yes. Standard pre-distribution testing includes these panels in addition to purity analysis.

If licensed independent HPLC testing conflicts with stated purity, submit the documentation to support for review under the guarantee.

An account is created automatically after the first completed order and credentials are emailed.

Use Forgot Password on My Account and check spam or junk folders for the reset email.

No payment details are retained after the transaction is completed.

Account data is held securely and shared only as necessary to fulfil orders, as described in the Privacy Policy.

Email support@swisschems.is, call +1 (870) 533-5581 or use on-site live chat.